Time to come on board and be part of the team
At Edwards, we pride ourselves in being one of Wales’ premier tour operators as well as being a well-established family business. Our company culture is friendly and relaxed. On top of the job opportunities and training on offer, we firmly believe that people are at the heart of our business and success.
Our colleagues do amazing things each day: transporting our passengers to and from their holiday destinations, school and work; diagnosing and repairing electrical or mechanical faults on Coaches; provide an excellent level of service to our customers; and are experts in their fields.
We are looking for talented and customer focused people who understand that outstanding customer service is key to everything we do. If you would like to join our team, please check out our current vacancies or email Recruitment@edwardscoaches.co.uk
Job vacancies
Responsibilities
Acquiring new business, understanding local competitor and identify opportunities.
Effectively managing and processing all enquiries by phone, in person, or by email
Prepare, send, and monitor quotations – make sure we’re converting enquiries into sales
Review and monitor all client invoices and payments. Where necessary, working with credit control
Actively seek ways to improve the department
Build strong relationships with clients
Ensure accurate booking details are taken, and all details are added to the Coach Manager System
Bring structure and consistency to the department, improving on processes
Any other duties as requested by your manager
Skills and Qualifications
Solid experience in transport operations — you understand how a coach business runs day to day
Confident with Coach Manager
Good communication skills and a natural ability to turn enquiries into bookings
Strong geographical knowledge to plan routes and timings
Sales and results driven, with the ability to sell to existing and new customers
Organised, reliable, and able to keep on top of a busy workload
Someone who’s proactive, positive, and driven
Full UK driving licence (PCV is advantageous, but not essential)
Ability to work well under pressure, manage own deadlines, and workload.
Usually Monday to Friday however weekends depending on business needs
Closing date: Friday 28th November 2025