Welcome to Edwards

General notice regarding Edwards Coach Holiday – Passengers in a local lockdown area

In light of the recent Welsh Government announcements regarding local lockdown rules, we are working closely with both Welsh SM and also MP’s to try and find a resolution with regards to our coach holiday passengers rights to refunds. The Welsh Government local lockdown rules clearly state that passengers are not allowed to travel on holidays if they live within the local lockdown area.

For our customers peace of mind, we do have all of our passengers details on file and as soon as we get some clarification on this ruling we will be informing all passengers at the earliest possibility with regards to holiday rights. Your patience and support is very much needed and appreciated.

Needless to say we are absolutely at a loss with the rules that we are trying to abide by, but also totally understand and support the need for local lockdown. I would just like to reassure all of our incredible passengers that we are doing our very best with our customers best intentions at the forefront of our talks.

All related information is provided on the following link:
https://gov.wales/caerphilly-county-coronavirus-lockdown-frequently-asked-questions

Very best wishes

Jason Edwards
Managing Director
Edwards Coaches Ltd