Job Opportunities

At Edwards, we pride ourselves in being one of Wales’ premier tour operators as well as being a well-established family business. Our company culture is friendly and relaxed. On top of the job opportunities and training on offer, we firmly believe that people are at the heart of our business and success.

Our colleagues do amazing things each day: transporting our passengers to and from their holiday destinations, school and work; diagnosing and repairing electrical or mechanical faults on Coaches; provide an excellent level of service to our customers; and are experts in their fields.

We are looking for talented and customer focused people who understand that outstanding customer service is key to everything we do. If you would like to join our team please check out our current vacancies.


Part-Time School Driver (Based in Llantrisant)

Post Title:                 School Bus Driver

Responsible To:     Transport Manager

Job Summary:        Our School Drivers transport children to and from school each day, always ensuring that their safety comes first.

Job Duties

  • Complete vehicle checks prior to journeys to ensure that the vehicle is legal, safe and clean;
  • Ensure that all relevant paperwork is present e.g. Driving Licence, School Transport signs, CRB Card, High-Visibility clothing, etc.;
  • Drive on pre-determined routes and maintain appropriate time schedules;
  • Check boarding passes for each passenger to ensure they are able to board the vehicle;
  • Assist passengers (where required) to board or alight the vehicle;
  • Complete CPC training annually;
  • Ensure that health and safety regulations and rules are followed;
  • Check the vehicle for lost property and hand into a Supervisor;
  • Provide excellent levels of customer service to all passengers, ensuring that you are approachable, calm and professional at all times;
  • Report all incidents to the Transport Manager immediately and complete incident reporting forms;
  • In the event of a breakdown, ensure that all relevant procedures are followed; and
  • Any other duties as requested by the Manager.


Skills and Qualifications

  • Category D driving licence and up to date CPC
  • Excellent verbal communication skills
  • Ability to keep clam in stressful situations
  • Ability to work with minimal supervision and use own initiative
  • Previous schools contract experience would be an advantage

Please note, by submitting this application, we will take this as your consent to hold your application and the data held within it for a period of 6 months. This will enable us to process your application and keep you on file for a period afterwards should an opportunity arise. Following this your application and the data held within it will be destroyed. Should you wish to revoke your consent at any time please contact the HR Department.

Driver - Local Bus Service (Based in Pembroke Dock)

Post Title: Driver – Local Bus Service

 

Responsible To:  Service Operations Manager

 

Location: Pembroke Dock

Job Summary:       

Our Local Bus Service Drivers have excellent customer facing skills and provide a reliable and safe service throughout Pembroke, seven days a week Our Drivers play an important role in assisting the public to access work, health care, education, shopping and leisure.

 

Driving Duties

  • Responsible for completing vehicle checks prior to journeys to ensure that the vehicle is legal, safe and clean.
  • Responsible for ensuring that all relevant paperwork is present e.g. Driving Licence, Tacho Cards, High-Visibility clothing, etc..
  • To drive on pre-determined routes and maintain appropriate time schedules.
  • To meet and greet passengers courteously and politely.
  • To assist passengers (where required) to board or alight the vehicle.
  • To ensure that passengers have the correct tickets for their journey.
  • To conduct yourself in a pleasant, polite and friendly manner and adhering to our Edwards Local Service Code Of Conduct at all times.
  • To complete CPC training annually.
  • To ensure that health and safety regulations and rules are followed.
  • To be responsible for ensuring that all monies for the day are handed in at end of duty.
  • To check the vehicle for lost property and hand into a Supervisor.
  • Any other duties as reasonably requested by your Manager.

 

Customer Services Duties

  • Providing excellent levels of customer service to all passengers, ensuring that you are approachable, calm and professional at all times.
  • Dealing with any complaints or queries that passengers may have during the journey where possible.
  • To provide reports to the Service Operations Manager, where relevant. and
  • In the event of a breakdown, ensure that all relevant procedures are followed.

 

Skills and Qualifications

  • Category D driving licence (no more than 3 penalty points) and up to date CPC is essential for this post
  • Previous Pubic Bus Service experience is desirable
  • Digital Tachograph card is essential
  • Excellent customer service skills
  • Excellent verbal communication skills
  • Selling tickets and handling cash
  • Ability to work with minimal supervision
  • Initiative
  • Ability to work well under pressure

 

Pay and Benefits

Full and Part Time Hours available

Competitive hourly and day rates, together with daily bonus.

Generous annual leave entitled with extra holidays accrued with length of service

Employer’s pension

Discounted travel and holidays

School bus Driver (Based in Newport, Cynon Valley or RCT)

Job Title: School Bus Driver
Responsible to: Dai Wilde
Subordinates: N/A
Location: Either Newport, Cynon Valley or RCT

 

1.     JOB OVERVEW
If you are ready to work in a dynamic environment alongside talented people who take pride in delivering great results then you could be the next big part of our team.  Edwards Coaches is a successful coach operator at the forefront of the transport industry. We are a well-established family business boasting a history of innovation that began in 1925.  Our people make ECL one of the UK’s leading transport and travel companies.

This post provides a customer focused service when transporting children to and from school each day, always ensuring that their safety and wellbeing comes first.  To drive on pre-determined routes and maintain appropriate time schedules.

 

2.     KEY ACCOUNTABILITIES/RESULT AREAS
Safety

To check the condition of the vehicle prior to commencing service following the Company’s usual procedures

To ensure that all relevant paperwork is present eg Driver’s License, School Transport signs, CRB card, High Visibility Clothing etc.

To comply with the laws and company regulations regarding the use of mobile phones, smoking in company vehicles and the use of prohibited equipment whilst on duty.

To be responsible for the health, safety, security, welfare, environmental and fire safety arrangements for yourself, passengers and colleagues.

Report all incidents to the Transport Manager immediately and complete incident reporting forms

In the event of a breakdown, ensure that all relevant procedures are followed

To ensure a full understanding of emergency and evacuation procedures.

To ensure compliance with the rules governing driving hours and res periods for PCV/LGV drivers and the Working Time Directive.

Customer Service

To provide a high standard of customer service at all times.

To check boarding passes for each passenger to ensure they are entitled to board the vehicle.

Assist passengers to board or alight from the vehicle as required.

To be approachable, calm and professional at all times.

General

Complete CPC training annually.

To comply with the organisation’s policies and procedures.

Be responsible for ensuring an up to date and relevant DBS.

 

3.     PERSON SPECIFICATION
Education and Qualifications

Category D Driving License [no more than 3 penalty points] and up to date CPC is essential for this post.

Digital Tachograph card is essential

Job specific Skills and Attributes

Excellent customer service skills

Excellent verbal communication skills

Cash handling

Ability to work with minimal supervision

Initiative

Ability to work well under pressure.

Enhanced DBS [arranged by the organization when an offer of employment is made]

Experience

Previous public bus service experience is desirable.

Pay and Benefits

Full and part time hours available

Competitive hourly and daily rates with additional daily bonus

Generous annual leave entitlement with extra holidays accrued with length of service.

Employer’s pension

Discounted travel and holidays

National Express Coach Driver (Based in Llantrisant)

If you have a current Driver Qualification Card [CPC] and are ready to work in a dynamic environment alongside talented people who take pride in delivering a great National Express service, then we would love to hear from your.

Edwards Coaches is a successful coach operator at the forefront of the transport industry in South Wales and provides a first class National Express service out of Cardiff and Llantrisant.  All our drivers pride themselves on being safe and professional and who provide excellent customer service.  If you think you could be an asset to our team, please get in touch today.

FULL AND PART TIME OPPORTUNITIES AVAILABLE.

Driving Duties

To check the condition of the vehicle prior to commencing service following the Company’s usual procedures

To ensure that all relevant paperwork is present eg Driver’s License, School Transport signs, CRB card, High Visibility Clothing etc.

To ensure that health and safety regulations are followed at all times.

To drive on pre-determined routes and maintain time schedules.

Loading luggage onto the coach and ensure that legal capacities are not exceeded.

To ensure that passengers have the correct tickets for their journey.

To comply with the laws and company regulations regarding the use of mobile phones, smoking in company vehicles and the use of prohibited equipment whilst on duty.

To be responsible for the health, safety, security, welfare, environmental and fire safety arrangements for yourself, passengers and colleagues.

Report all incidents to the Transport Manager immediately and complete incident reporting forms

In the event of a breakdown, ensure that all relevant procedures are followed

To ensure a full understanding of emergency and evacuation procedures.

Check the vehicle for lost property and hand into a Supervisor.

To ensure compliance with the rules governing driving hours and rest periods for PCV/LGV drivers and the Working Time Directive.

Education and Qualifications

Category D Driving License [no more than 3 penalty points] and up to date CPC is essential for this post.

Digi Tacho card is preferred

Previous PCV motorway driving experience is essential for this role.

Skills and Attributes

Excellent customer service skills

Excellent verbal communication skills

Selling tickets and cash handling

Ability to work with minimal supervision

Initiative

Ability to work well under pressure.

Knowledge of EEC and domestic driving hours regulations.

Pay and Benefits

Part time, weekends and zero hour contracts available

£9.50 per hour plus £11.65 meal allowance per driving shift.

Generous annual leave entitlement with extra holidays accrued with length of service

Employer’s pension

Discounted travel and holidays

Job Type: Part and Full Time

Coach Driver (Based in Avonmouth, Bristol)

Coach Driver – National Express.  Avonmouth, Bristol

If you have a current Driver Qualification Card [CPC] and are ready to work in a dynamic environment alongside talented people who take pride in delivering a great National Express service, then we would love to hear from your.

Edwards Coaches is a successful coach operator at the forefront of the transport industry in South Wales and provides a first class National Express service out of Cardiff and Llantrisant. All our drivers pride themselves on being safe and professional and who provide excellent customer service. If you think you could be an asset to our team, please get in touch today.

FULL AND PART TIME OPPORTUNITIES AVAILABLE.

Driving Duties

To check the condition of the vehicle prior to commencing service following the Company’s usual procedures

To ensure that health and safety regulations are followed at all times.

To drive on pre-determined routes and maintain time schedules.

Loading luggage onto the coach and ensure that legal capacities are not exceeded.

To ensure that passengers have the correct tickets for their journey.

To comply with the laws and company regulations regarding the use of mobile phones, smoking in company vehicles and the use of prohibited equipment whilst on duty.

To be responsible for the health, safety, security, welfare, environmental and fire safety arrangements for yourself, passengers and colleagues.

Report all incidents to the Transport Manager immediately and complete incident reporting forms

In the event of a breakdown, ensure that all relevant procedures are followed

To ensure a full understanding of emergency and evacuation procedures.

Check the vehicle for lost property and hand into a Supervisor.

To ensure compliance with the rules governing driving hours and rest periods for PCV/LGV drivers and the Working Time Directive.

 

Education and Qualifications

Category D Driving License [no more than 3 penalty points] and up to date CPC is essential for this post.

Digi Tacho card is preferred

Previous PCV motorway driving experience is essential for this role.

 

Skills and Attributes

Excellent customer service skills

Excellent verbal communication skills

Selling tickets and cash handling

Ability to work with minimal supervision

Initiative

Ability to work well under pressure.

Knowledge of EEC and domestic driving hours regulations.

 

Pay and Benefits

Full, Part time, weekends and zero hour contracts available

£10.50 per hour plus £5.00 meal allowance per driving shift.

Generous annual leave entitlement with extra holidays accrued with length of service

Employer’s pension

Discounted travel and holidays

 

European Product Manager (Based in Llantrisant)

Edwards Coaches – Llantrisant, Rhondda Cynon Taff

An exciting opportunity has arisen for a dynamic and experienced European Product Manager to join the hugely successful Edwards Coach Holidays department.

Reporting to the Head of Contracting you’ll manage our extensive range of European holidays. Developing new products to excite and attract our next generation of guests will be at the forefront of your agendas. You’ll also be heavily involved in marketing, sales, operations, customer care and finance, ensuring that each product meets commercial and operational viability and reflects our strong brand values.

You will be responsible for:

The creation of new and exciting products that are tailored to our customers.

Innovation of our current product portfolio, enhancing the customer offering and audience to generate a greater return.

Identifying areas of risk and opportunity, ensuring the strength and success of our partnerships.

Nurturing and developing strong relationships with our commercial partners.

Working collaboratively within the wider team to support the delivery of great products.

Ensure you are fully aware of events, festivals, developments in your areas in order that we have the most current/relevant product offering, suitable for our market.

Our Ideal Candidate:

Significant experience within a holiday or leisure associated business with product and/or operational expertise

Educated to A Level standard [minimum]

Strong commercial outlook and attention to cost control

Ability to create and build relationships with internal stakeholders

Excellent negotiation skills with external suppliers

A high degree of energy and commitment is required, and the ability to work well as part of a highly motivated contracting team

You will need to be passionate about travel, pro-active and able to play a vital part in driving the company vision forward

Previous experience of product management within the travel industry

A hawk like attention to detail and time management skills

A proven track record of commercial and financial acumen

Job Type: Full-time