National Express Operator Awards Success

Edwards Coaches are ‘over the moon’ by winning three awards at the National Express Awards Ceremony which recently took place in Coventry.  Entries from all over Britain had been received for these National Express prestigious awards, and against fierce competition Edwards Coaches won ‘UK Operator of The Year’.  This is the fourth consecutive year that Edwards have walked away with this title, which was made all the more special during this 90th Anniversary year for the company.

The ‘Double Bubble’ came from Brent Humphries and Gerwyn Roberts who won National Express ‘UK Driver of The Year’. Both had been nominated for their outstanding Customer Services skills as they both helped to save a passenger’s life, who became ill onboard the National Express coach travelling from Swansea to London.

Jason Edwards, Commercial Director FCILT, attended the awards and commented:
“What a fantastic accomplishment, a huge congratulations to everyone involved and a special thank you to Brent and Gerwyn for their outstanding achievement. On behalf of all at Edwards we are so proud and honoured to receive these titles”.

Edwards Coaches also received ‘High Achiever Award – Recognising Long Term Performance Above Standard’. This awards covers all aspects of operational delivery including customer satisfaction, miles operated, engineering, fuel consumption, driver training and vehicle audits.

Edwards shortlisted as finalists for the 2015 UK Coach Awards

Edwards Coaches have been shortlisted as finalists by the 2015 UK Coach Awards scheme as one of the “Best” coach companies in the UK.

Established in 1925 and celebrating their 90th Anniversary this year, Jason Edwards (Commercial Director) said he is extremely proud to be selected from over 100 nominations, of the best in the UK, which is indeed a great honour. He believes that the success of Edwards Coaches is down to the sheer hard work and dedication of all the staff and attention to detail in offering a first class quality service ensuring that Edwards Coaches are the best that they can possibly be.

The UK Awards presentation will take place in Manchester on Thursday 23rd April 2015 and Edwards are confident, excited and looking forward to the event.

National Express Driver Award Nominations

Two Edwards Coach drivers contracted by National Express –  Brent Humphries and Gerwyn Roberts,  have been shortlisted  for “Driver of the Year” by the select committee of the National Express Operator Awards. Jason Edwards stated that he is indeed proud and honoured to have two of his drivers shortlisted from 2000 National Express drivers working in the UK. What an achievement by a family run award winning coach company from South Wales who this year are celebrating 90 years in the travel business.

Both drivers were nominated by their managers Stewart Isaac and Simon Davies due to their outstanding Customer Services Skills which they believe helped save a passenger’s life when taken ill on board the National Express coach travelling from Swansea to London.

Not only did the drivers receive thanks from the patient but they also received numerous letters from fellow passengers complimenting them on their quick reaction and composure when applying vital First Aid treatment.

The award ceremony will take place on Thursday 19th March 2015 in Coventry and Edwards Coaches are confident that both drivers will come back with awards.