Job Opportunities

At Edwards, we pride ourselves in being one of Wales’ premier tour operators as well as being a well-established family business. Our company culture is friendly and relaxed. On top of the job opportunities and training on offer, we firmly believe that people are at the heart of our business and success.

Our colleagues do amazing things each day: transporting our passengers to and from their holiday destinations, school and work; diagnosing and repairing electrical or mechanical faults on Coaches; provide an excellent level of service to our customers; and are experts in their fields.

We are looking for talented and customer focused people who understand that outstanding customer service is key to everything we do. If you would like to join our team please check out our current vacancies.


PSV / HGV Fitter / Engineer (Based in Llantrisant)

Employee Status:  Permanent

Schedule: Full-time

Introduction

Edwards Coaches Ltd (ECL) is looking for a skilled PSV/ HGV fitter/ engineer to join their depot at Llantrisant. ECL is a fifth generation multi skilled family business and 2016 UK ‘Coach Operator of the Year’. We are the UK’s leading travel and transport company that carries 80,000 holiday passengers yearly, transports 9,400 school children daily, covering 11 million miles a year and employing 570 staff across multi sites.

Edwards are at the forefront of the transport industry and are very proud of its team that delivers the safest and highest engineering standards, constantly striving for perfection and customer satisfaction. As with any business our staff are key and play a huge role in future success, so we work extremely hard to offer a safe, productive and profitable working environment. Our customers know ECL is a name they can trust and our loyal workforce are driven by that.

‘Believing in better’ has helped us become a thriving business, multi UK award winning in the travel and transport industry. We’ve developed amazing products and services and delivered exceptional levels of service across all fascists of the travel and transport industry. Our success is largely thanks to the dedicated people that work here. You will become part of a very energetic and successful hard working team that continually delivers brilliant results, the right way.

 

Position Overview: 

  • The successful candidate’s will work under our Workshop Manger and ensure its fleet of modern vehicles are maintained to the highest of standards and above the legal requirements and guidelines carrying out routine inspections, servicing and repairs. Compliance with strict Health and Safety standards

 

Your skills:

  • A fully qualified technician with either City & Guilds or NVQ level (ideally HGV / PSV);
  • Experience maintaining and repairing commercial vehicles such as HGV, PSV or LGV’s ;
  • Fully conversant with the safe operation of workshop equipment, vehicle lifts, etc.;
  • PSV/HGV 1 licence or happy to obtain;
  • Willing to work overtime as and when required.

If you’re ready to work in a dynamic environment alongside talented people who take pride in delivering great results then you could be the next big part of our team. Please send your CV to recruitment@edwardscoaches.co.uk or apply below.

It’s our people that make ECL one of the UK’s leading transport and travel companies.

Job Type: Full-time

Please note, by submitting this application, we will take this as your consent to hold your application and the data held within it for a period of 6 months. This will enable us to process your application and keep you on file for a period afterwards should an opportunity arise. Following this your application and the data held within it will be destroyed. Should you wish to revoke your consent at any time please contact the HR Department.

Part-Time School Driver (Based in Llantrisant)

Post Title:                 School Bus Driver

Responsible To:     Transport Manager

Job Summary:        Our School Drivers transport children to and from school each day, always ensuring that their safety comes first.

Job Duties

  • Complete vehicle checks prior to journeys to ensure that the vehicle is legal, safe and clean;
  • Ensure that all relevant paperwork is present e.g. Driving Licence, School Transport signs, CRB Card, High-Visibility clothing, etc.;
  • Drive on pre-determined routes and maintain appropriate time schedules;
  • Check boarding passes for each passenger to ensure they are able to board the vehicle;
  • Assist passengers (where required) to board or alight the vehicle;
  • Complete CPC training annually;
  • Ensure that health and safety regulations and rules are followed;
  • Check the vehicle for lost property and hand into a Supervisor;
  • Provide excellent levels of customer service to all passengers, ensuring that you are approachable, calm and professional at all times;
  • Report all incidents to the Transport Manager immediately and complete incident reporting forms;
  • In the event of a breakdown, ensure that all relevant procedures are followed; and
  • Any other duties as requested by the Manager.


Skills and Qualifications

  • Category D driving licence and up to date CPC
  • Excellent verbal communication skills
  • Ability to keep clam in stressful situations
  • Ability to work with minimal supervision and use own initiative
  • Previous schools contract experience would be an advantage

Please note, by submitting this application, we will take this as your consent to hold your application and the data held within it for a period of 6 months. This will enable us to process your application and keep you on file for a period afterwards should an opportunity arise. Following this your application and the data held within it will be destroyed. Should you wish to revoke your consent at any time please contact the HR Department.

National Express Coach Driver (Based in London Heathrow)

Position: Coach Driver

 

Primary Location – London Heathrow

Employee Status – Permanent

Schedule – Full or part time positions available

Closing Date – Ongoing

 

Coach Drivers

 

Edwards is at the forefront of the transport industry and is very proud of its team that delivers the safest and highest standards of customer service. We continue to grow from strength to strength and as part of this growth we are looking to recruit Coach Drivers to work out of our London Heathrow depot as part of our long term National Express Contract.

 

You will drive a state-of-the-art coach and take your passengers to their destination in safety, on time and in comfort.

 

Naturally, safety is paramount and you’ll operate within legal requirements such as tachographs, VDF’s and drivers hours’ regulations. You’ll also be there to ensure all vehicle defects and any incidents are reported in line with company procedures.

 

In return we offer:-

 

Excellent rates of pay  Mon – Fri £12ph        Sat £15ph        Sun £17ph

4 weeks holiday a year

Holiday and travel discounts

Full training including free CPC, vehicle and route learning

 

You will need to be 21 years old or over, hold a valid clean PCV licence, a valid DQC card and a digital tachograph card.

 

If you feel you have the right skills and experience, please email today to register your interest. Please confirm your name, contact details and confirmation of your relevant experience and valid licences.

richardt@edwardscoaches.co.uk

 

 

Data Protection – Using your personal information

The information you provide in application for this role will be used solely for the purpose of determining your suitability for employment.  Information from your application will not be shared with any other companies or organisations outside of Edwards Coaches Ltd.  Please note, by submitting this application, we will take this as your consent to hold your application and the data held within it for a period of 6 months.  This will enable us to process your application and keep you on file for a period afterwards should an opportunity arise.  After this 6 month period your information will be destroyed.  Should you wish to revoke your consent at any time please contact the HR Department by emailing HR@edwardscoaches.co.uk.

Please note, by submitting this application, we will take this as your consent to hold your application and the data held within it for a period of 6 months. This will enable us to process your application and keep you on file for a period afterwards should an opportunity arise. Following this your application and the data held within it will be destroyed. Should you wish to revoke your consent at any time please contact the HR Department.

Driver - Local Bus Service (Based in Pembroke Dock)

Post Title: Driver – Local Bus Service

 

Responsible To:  Service Operations Manager

 

Location: Pembroke Dock

Job Summary:       

Our Local Bus Service Drivers have excellent customer facing skills and provide a reliable and safe service throughout Pembroke, seven days a week Our Drivers play an important role in assisting the public to access work, health care, education, shopping and leisure.

 

Driving Duties

  • Responsible for completing vehicle checks prior to journeys to ensure that the vehicle is legal, safe and clean.
  • Responsible for ensuring that all relevant paperwork is present e.g. Driving Licence, Tacho Cards, High-Visibility clothing, etc..
  • To drive on pre-determined routes and maintain appropriate time schedules.
  • To meet and greet passengers courteously and politely.
  • To assist passengers (where required) to board or alight the vehicle.
  • To ensure that passengers have the correct tickets for their journey.
  • To conduct yourself in a pleasant, polite and friendly manner and adhering to our Edwards Local Service Code Of Conduct at all times.
  • To complete CPC training annually.
  • To ensure that health and safety regulations and rules are followed.
  • To be responsible for ensuring that all monies for the day are handed in at end of duty.
  • To check the vehicle for lost property and hand into a Supervisor.
  • Any other duties as reasonably requested by your Manager.

 

Customer Services Duties

  • Providing excellent levels of customer service to all passengers, ensuring that you are approachable, calm and professional at all times.
  • Dealing with any complaints or queries that passengers may have during the journey where possible.
  • To provide reports to the Service Operations Manager, where relevant. and
  • In the event of a breakdown, ensure that all relevant procedures are followed.

 

Skills and Qualifications

  • Category D driving licence (no more than 3 penalty points) and up to date CPC is essential for this post
  • Previous Pubic Bus Service experience is desirable
  • Digital Tachograph card is essential
  • Excellent customer service skills
  • Excellent verbal communication skills
  • Selling tickets and handling cash
  • Ability to work with minimal supervision
  • Initiative
  • Ability to work well under pressure

 

Pay and Benefits

Full and Part Time Hours available

Competitive hourly and day rates, together with daily bonus.

Generous annual leave entitled with extra holidays accrued with length of service

Employer’s pension

Discounted travel and holidays

Bus / Coach Engineer Apprenticeship (Based in Llantrisant)

Edwards Coaches – Bus/Coach Engineer Apprenticeship

 

Why choose Edwards Coaches?

Edwards Coaches is a successful coach operator at the forefront of the transport industry.  We are a well-established family business boasting a history of innovation that began in 1925.  We are proud of our history and are continually looking for ways to improve our business and ensure our future is bright.

We will invest in your training and development and offer you the opportunity to work with highly skilled and experienced coach Engineers.  Our team will support you to gain the skills and knowledge required to problem solve and repair coaches while making a positive contribution to the Company.

What can I expect from my Apprenticeship?

An apprenticeship is a great way to earn whilst learning a skill.  We undertake all our own engineering work.  Our apprentices learn anything from routine maintenance on coaches to more technically advanced jobs, like working out where a particular electrical fault has occurred and how to repair it. We also have a wide range of diagnostic equipment and carry out full engine rebuilds.

Being an apprentice with Edwards Coaches is more than just getting a foot in the door; it could lead to a long and fulfilling career with us.  Our apprenticeship is within an area deemed to be a priority by the Welsh Government.

Pairing with Cardiff and Vale College our apprenticeship scheme runs for four years with one day a week spent in college for the first three years. The programme delivers training that is tailored to working with coaches and the skills required to become a Coach Engineer.  During the fourth year of your apprenticeship, you will complete work-based learning, supported by our team of qualified engineers, to enable you to gain the confidence required to apply the skills you have learned.

When you qualify from the programme you will have gained an IMIAL Level 3 Diploma in Principles of Bus and Coach Engineering and Maintenance (Mechanical) and will be a qualified engineer.  We will also put you through your PSV licence as part of your apprenticeship.

 

Entry requirements

We are looking for someone who is eager to learn and has a desire to work in a hands-on technical role.  Applicants must be educated to GCSE level (or equivalent).  Preferably Maths and Science GCSE (or equivalent). BTEC in Science will be considered.

 

How to apply

If you feel you have the right skills and experience for this role and wish to apply please send your CV along with a cover letter to recruitment@edwardscoaches.co.uk.

Please note we receive a high volume of applications for our apprenticeships and cannot reply to all applicants.  Therefore should you not here from us within 10 working days of submitting your application please assume that unfortunately on this occasion you have been unsuccessful.

Closing date for applications is Friday 31st August 2018

PCV Fitter/ Engineer (Based in Llantrisant)

Job Title: PCV Fitter/Engineer

 

Responsible to: Fleet Engineer

 

Employer: Edwards Coaches

 

Location: Llantrisant

 

Objectives of the Role

Reporting to the Fleet Engineer, you will be joining a friendly, close-knit team of skilled and dedicated technicians, working in a fully equipped, spacious vehicle repair workshop, maintaining a fleet of modern vehicles to the highest standards.

 

Main Objectives of the Role

  1. To maintain and service the Company’s Bus and Coach Fleet to VOSA standards

 

  1. Carrying out routine servicing and repairs and vehicle examinations.

 

  1. Using the latest diagnostic equipment to diagnose faults and specifying the correct method of repair

 

  1. Complying with all relevant Engineering SOPs and VOSA testing requirements.

 

  1. Liaise with the Service Department for daily updates and availability

 

  1. Ensure the Health and Safety of the workshop and staff

 

  1. To carry out safety inspections and road testing of vehicles when required

 

  1. To attend vehicle breakdowns and callouts on behalf of Edwards Coaches when required.

 

  1. To ensure all repairs to company vehicles are carried out in a timely manner

 

  1. Maintaining and developing technical skills through on-going training and support

 

Qualifications, Skills and Experience

  • A fully qualified technician with either City & Guilds or NVQ level 3 (ideally HGV / PSV).
  • Experience of maintaining and repairing commercial vehicles such as HGV, PSV or LGV’s.
  • Experience working with diesel engines, gearboxes, hydraulics etc
  • Fully conversant with the safe operation of workshop equipment, vehicle lifts, etc.
  • Basic skills in Mig and Arc welding, burning and basic body repairs.
  • PSV/HGV 1 licence or happy to obtain.
  • Willing to work overtime as and when required.

If you’re ready to work in a dynamic environment alongside talented people who take pride in delivering great results then you could be the next big part of our team

 

It’s our people that make ECL one of the UK’s leading transport and travel companies.

 

Pay and Benefits

Full Time hours [40 per week]  working 10.30am – 7.00pm – Monday to Friday

Competitive hourly rate £13.48 plus overtime rates [time +½]

Generous annual leave entitlement with extra holidays accrued with length of service

Employer’s pension

Discounted travel and holidays

Travel Consultant (Based in Cardiff)

Post Title: Travel Consultant

Responsible To: Branch Manager

Location: Cardiff

Job Summary:

Edwards Coaches is a successful coach and tour operator at the forefront of the holiday industry.  We are a well-established family business boasting a history of innovation that began in 1925.

We have an exciting opportunity for a Travel Consultant to join us at our branch in St Mary Street, Cardiff.

This role requires a self-confident, motivated individual who will be the first point of contact for our customers and the face of Edwards Coaches. Delivering excellent customer service, you will not only provide our customers with a first class service, but you will have proven experience in the retail travel sector.

Responsibilities

  • Reporting to the Branch Manager, you will maximise the sales opportunities through promotion of the Company’s travel products and services.
  • You will determine clients’ needs and suggest suitable travel packages by listening closely to the needs of the customer and find them the best match for their holiday, ensuring you pay close attention to any particular requirements.
  • Supply travellers with pertinent information and useful travel/holiday materials.
  • Act as a host / hostess on our Red Dragon coach holidays at selected times throughout the year;
  • Provide excellent customer services to all of our customers / potential customers;
  • Our Travel Consultants
  • Any other duties as requested by your Manager.
  • Use a booking system to secure holidays.
  • Collect and process payments.
  • Advise clients on travel arrangements, e.g. visas and passports.
  • Keep clients up to date with any changes.
  • Dealing with complaints or refunds.

Skills and Qualifications

  • Ideally from a retail travel background;
  • Used to working in a target driven environment;
  • Have the ability to learn and display excellent knowledge of the products on offer;
  • Excellent communication skills (verbal and written);
  • Proactive and results driven, with the initiative and drive to maximise sales opportunities;
  • Ability to work to tight deadlines.
  • Customer oriented approach
  • Ability to present, persuade and communicate effectively
  • Team Player

Terms and Conditions

This is a full time role [40 hours per week] over a 7 day trading period.

 

Competitive salary

Employer Pension

Generous annual leave entitled with extra holidays accrued with length of service

Employer’s pension

Discounted travel and holidays

PCV Fitter/Engineer (Based in Pembroke Dock)

Job Title:                  PCV Fitter/Engineer

Edwards Coaches is a successful coach operator at the forefront of the transport industry. We are a well-established family business boasting a history of innovation that began in 1925.

The Role

We are currently recruiting for skilled PCV Fitters/Engineers to join us at our depot based at  Waterloo Industrial Estate, Pembroke Dock.

This role is essential in maintaining the highest standards of quality and health and safety that we expect at Edwards. The role will report to the Fleet Engineer and will be responsible for ensuring our  vehicles are fully inspected, serviced and repaired.

The successful candidate will be offered a permanent, full-time contract working 40 hours a week. Furthermore we offer:

  • Competitive rates of pay including enhanced overtime and call-out rates
  • Discounted travel and holidays
  • Pension scheme
  • 30 days annual leave including bank holidays (increasing with service to 33 days)

General Duties

  • Carrying out routine HGV servicing and repairs;
  • Basic welding;
  • Attending roadside breakdowns;
  • Using the latest diagnostic equipment to diagnose faults and identify the correct method of repair;
  • Complying with all relevant Engineering SOP’s and VOSA testing requirements;
  • MOT inspection and preparation;
  • Prompt repair of defects;
  • Ensuring all vehicles are maintained in accordance with Company Operators Licence guidelines;
  • Compliance with strict Health and Safety standards
  • Maintaining regular contact with external clients;
  • Associated paperwork;

The Candidate

We are looking for someone who is a fully qualified technician, holding either City and Guilds or NVQ level ideally in relation to HGV. As a fully qualified technician we would also be looking for a minimum of 1 year’s experience maintaining and repairing commercial vehicles such as HGV or LGV. A valid HGV driving licence is also desirable but the willingness to obtain will be essential. The role entails dealing with external clients on a regular basis and therefore good communication skills are essential.

How to apply

If you’re ready to work in a dynamic environment alongside talented people who take pride in delivering great results, and have the skills and experience for the role, please get in touch!

Please note we receive a high volume of applications for our roles at Edwards and cannot reply to all applicants. Therefore should you not hear from us within 10 working days of submitting your application please assume that unfortunately on this occasion you have been unsuccessful.

Storeperson

Post Title:                 Storeperson 

Responsible To:     Fleet Engineer/Workshop Manager

Location:                  Llantrisant

Employer:                 Edwards Coaches

 

Main Objectives of the Role

Edwards Coaches is a successful coach operator at the forefront of the transport industry. We are a well-established family business boasting a history of innovation that began in 1925.

This role involves working as part of a team to ensure the stores in the engineering workshop are well equipped, orderly and accounted to help ensure that our  vehicles are off the road for  the least amount of time.

 

Duties and Responsibilities

  • Effectively manage the engineering stores in terms of the stock levels and housekeeping.
  • Dealing with suppliers on a daily basis including via telephone, email and in person.
  • Accepting and signing for deliveries, ensuring goods and parts are put away promptly and in the required location.
  • Carry out prompt ordering and sourcing of parts for our busy workshop.
  • Dealing promptly with emails and messages and ensuring appropriate actions are taken.
  • To always comply with strict Health and Safety standards.
  • Assist with carrying out regular stock inventories and reporting of any discrepancies
  • Updating the computer database as necessary.

 

Skills and Qualifications

  • Computer literate
  • Experience of working with heavy vehicles
  • Have an understanding of commercial parts
  • Ability to priorities own workload;
  • Ability to work with minimal supervision;
  • Ability to work well under pressure;
  • Accuracy and attention to detail.
  • Willing to work overtime as and when required.
  • Team Player

The successful candidate will be offered a permanent, full time contract working 40 hours a week [Monday to Friday].   In addition we offer:

  • £10.44 per hour plus enhanced overtime rates [time + half] and call out rates.
  • Discounted travel and holidays
  • Pension Scheme
  • 30 days annual leave including bank holidays [increasing with service to 33 days]

 

Closing date for all applications is Friday 24th August  2018

Graphic Designer (Based in Llantrisant)

Job Title: Graphic Designer
Responsible to: Head of Marketing

1. JOB OVERVEW

This role will Support the Marketing Department with any Graphic Design requirements
Design all of the company’s graphics including all sales and marketing materials such as advertising, online banners and branded materials
Manage artwork to ensure that brand guidelines are adhered to throughout the company’s materials
Liaise with suppliers regarding production of materials ensuring these are taking into consideration with internal deadlines
Take down design briefs and translate these into creative but practical branded materials
Make design decisions based on analytical data and user testing results
Assist the Head of Marketing and support the marketing team with marketing activities
Assist with the production of marketing materials and literature
Provide support for marketing events and exhibitions as required
Assist with the collation of information for promotional literature
Write articles and promotional material for the company
Prepare interesting written copy for the website
Help to manage events, book venues and order marketing materials.

2. KEY ACCOUNTABILITIES/RESULT AREAS
Area 1

Passion and enthusiasm for design, with a creative flair
A flexible approach when working in a team.

Area 2

To help the business grow revenue streams across its’ portfolio of products.

Area 3

Time management skills and the ability to cope with several projects at a time
The ability to produce creative material to sometimes short deadlines is essential

3. PERSON SPECIFICATION

Education and Qualifications

A degree in graphic design or previous graphic design experience.

Job specific technical requirements

Experience using graphic design software packages such as In Design, Photoshop and Adobe Illustrator.
Knowledge of Microsoft Office plus online software and packages such as HTML, Dreamweaver and Content Management Systems.

Experience

Previous experience in a similar role.