Job Opportunities

At Edwards, we pride ourselves in being one of Wales’ premier tour operators as well as being a well-established family business. Our company culture is friendly and relaxed. On top of the job opportunities and training on offer, we firmly believe that people are at the heart of our business and success.

Our colleagues do amazing things each day: transporting our passengers to and from their holiday destinations, school and work; diagnosing and repairing electrical or mechanical faults on Coaches; provide an excellent level of service to our customers; and are experts in their fields.

We are looking for talented and customer focused people who understand that outstanding customer service is key to everything we do. If you would like to join our team please check out our current vacancies.


Part-Time School Driver (Based in Llantrisant)

Post Title:                 School Bus Driver

Responsible To:     Transport Manager

Job Summary:        Our School Drivers transport children to and from school each day, always ensuring that their safety comes first.

Job Duties

  • Complete vehicle checks prior to journeys to ensure that the vehicle is legal, safe and clean;
  • Ensure that all relevant paperwork is present e.g. Driving Licence, School Transport signs, CRB Card, High-Visibility clothing, etc.;
  • Drive on pre-determined routes and maintain appropriate time schedules;
  • Check boarding passes for each passenger to ensure they are able to board the vehicle;
  • Assist passengers (where required) to board or alight the vehicle;
  • Complete CPC training annually;
  • Ensure that health and safety regulations and rules are followed;
  • Check the vehicle for lost property and hand into a Supervisor;
  • Provide excellent levels of customer service to all passengers, ensuring that you are approachable, calm and professional at all times;
  • Report all incidents to the Transport Manager immediately and complete incident reporting forms;
  • In the event of a breakdown, ensure that all relevant procedures are followed; and
  • Any other duties as requested by the Manager.


Skills and Qualifications

  • Category D driving licence and up to date CPC
  • Excellent verbal communication skills
  • Ability to keep clam in stressful situations
  • Ability to work with minimal supervision and use own initiative
  • Previous schools contract experience would be an advantage

Please note, by submitting this application, we will take this as your consent to hold your application and the data held within it for a period of 6 months. This will enable us to process your application and keep you on file for a period afterwards should an opportunity arise. Following this your application and the data held within it will be destroyed. Should you wish to revoke your consent at any time please contact the HR Department.

Driver - Local Bus Service (Based in Pembroke Dock)

Post Title: Driver – Local Bus Service

 

Responsible To:  Service Operations Manager

 

Location: Pembroke Dock

Job Summary:       

Our Local Bus Service Drivers have excellent customer facing skills and provide a reliable and safe service throughout Pembroke, seven days a week Our Drivers play an important role in assisting the public to access work, health care, education, shopping and leisure.

 

Driving Duties

  • Responsible for completing vehicle checks prior to journeys to ensure that the vehicle is legal, safe and clean.
  • Responsible for ensuring that all relevant paperwork is present e.g. Driving Licence, Tacho Cards, High-Visibility clothing, etc..
  • To drive on pre-determined routes and maintain appropriate time schedules.
  • To meet and greet passengers courteously and politely.
  • To assist passengers (where required) to board or alight the vehicle.
  • To ensure that passengers have the correct tickets for their journey.
  • To conduct yourself in a pleasant, polite and friendly manner and adhering to our Edwards Local Service Code Of Conduct at all times.
  • To complete CPC training annually.
  • To ensure that health and safety regulations and rules are followed.
  • To be responsible for ensuring that all monies for the day are handed in at end of duty.
  • To check the vehicle for lost property and hand into a Supervisor.
  • Any other duties as reasonably requested by your Manager.

 

Customer Services Duties

  • Providing excellent levels of customer service to all passengers, ensuring that you are approachable, calm and professional at all times.
  • Dealing with any complaints or queries that passengers may have during the journey where possible.
  • To provide reports to the Service Operations Manager, where relevant. and
  • In the event of a breakdown, ensure that all relevant procedures are followed.

 

Skills and Qualifications

  • Category D driving licence (no more than 3 penalty points) and up to date CPC is essential for this post
  • Previous Pubic Bus Service experience is desirable
  • Digital Tachograph card is essential
  • Excellent customer service skills
  • Excellent verbal communication skills
  • Selling tickets and handling cash
  • Ability to work with minimal supervision
  • Initiative
  • Ability to work well under pressure

 

Pay and Benefits

Full and Part Time Hours available

Competitive hourly and day rates, together with daily bonus.

Generous annual leave entitled with extra holidays accrued with length of service

Employer’s pension

Discounted travel and holidays

PCV Fitter/ Engineer (Based in Llantrisant)

Job Title: PCV Fitter/Engineer

 

Responsible to: Fleet Engineer

 

Employer: Edwards Coaches

 

Location: Llantrisant

 

Objectives of the Role

Reporting to the Fleet Engineer, you will be joining a friendly, close-knit team of skilled and dedicated technicians, working in a fully equipped, spacious vehicle repair workshop, maintaining a fleet of modern vehicles to the highest standards.

 

Main Objectives of the Role

  1. To maintain and service the Company’s Bus and Coach Fleet to VOSA standards

 

  1. Carrying out routine servicing and repairs and vehicle examinations.

 

  1. Using the latest diagnostic equipment to diagnose faults and specifying the correct method of repair

 

  1. Complying with all relevant Engineering SOPs and VOSA testing requirements.

 

  1. Liaise with the Service Department for daily updates and availability

 

  1. Ensure the Health and Safety of the workshop and staff

 

  1. To carry out safety inspections and road testing of vehicles when required

 

  1. To attend vehicle breakdowns and callouts on behalf of Edwards Coaches when required.

 

  1. To ensure all repairs to company vehicles are carried out in a timely manner

 

  1. Maintaining and developing technical skills through on-going training and support

 

Qualifications, Skills and Experience

  • A fully qualified technician with either City & Guilds or NVQ level 3 (ideally HGV / PSV).
  • Experience of maintaining and repairing commercial vehicles such as HGV, PSV or LGV’s.
  • Experience working with diesel engines, gearboxes, hydraulics etc
  • Fully conversant with the safe operation of workshop equipment, vehicle lifts, etc.
  • Basic skills in Mig and Arc welding, burning and basic body repairs.
  • PSV/HGV 1 licence or happy to obtain.
  • Willing to work overtime as and when required.

If you’re ready to work in a dynamic environment alongside talented people who take pride in delivering great results then you could be the next big part of our team

 

It’s our people that make ECL one of the UK’s leading transport and travel companies.

 

Pay and Benefits

Full Time hours [40 per week]  working 10.30am – 7.00pm – Monday to Friday

Competitive hourly rate £13.48 plus overtime rates [time +½]

Generous annual leave entitlement with extra holidays accrued with length of service

Employer’s pension

Discounted travel and holidays

School bus Driver (Based in Newport, Cynon Valley or RCT)

Job Title: School Bus Driver
Responsible to: Dai Wilde
Subordinates: N/A
Location: Either Newport, Cynon Valley or RCT

 

1.     JOB OVERVEW
If you are ready to work in a dynamic environment alongside talented people who take pride in delivering great results then you could be the next big part of our team.  Edwards Coaches is a successful coach operator at the forefront of the transport industry. We are a well-established family business boasting a history of innovation that began in 1925.  Our people make ECL one of the UK’s leading transport and travel companies.

This post provides a customer focused service when transporting children to and from school each day, always ensuring that their safety and wellbeing comes first.  To drive on pre-determined routes and maintain appropriate time schedules.

 

2.     KEY ACCOUNTABILITIES/RESULT AREAS
Safety

To check the condition of the vehicle prior to commencing service following the Company’s usual procedures

To ensure that all relevant paperwork is present eg Driver’s License, School Transport signs, CRB card, High Visibility Clothing etc.

To comply with the laws and company regulations regarding the use of mobile phones, smoking in company vehicles and the use of prohibited equipment whilst on duty.

To be responsible for the health, safety, security, welfare, environmental and fire safety arrangements for yourself, passengers and colleagues.

Report all incidents to the Transport Manager immediately and complete incident reporting forms

In the event of a breakdown, ensure that all relevant procedures are followed

To ensure a full understanding of emergency and evacuation procedures.

To ensure compliance with the rules governing driving hours and res periods for PCV/LGV drivers and the Working Time Directive.

Customer Service

To provide a high standard of customer service at all times.

To check boarding passes for each passenger to ensure they are entitled to board the vehicle.

Assist passengers to board or alight from the vehicle as required.

To be approachable, calm and professional at all times.

General

Complete CPC training annually.

To comply with the organisation’s policies and procedures.

Be responsible for ensuring an up to date and relevant DBS.

 

3.     PERSON SPECIFICATION
Education and Qualifications

Category D Driving License [no more than 3 penalty points] and up to date CPC is essential for this post.

Digital Tachograph card is essential

Job specific Skills and Attributes

Excellent customer service skills

Excellent verbal communication skills

Cash handling

Ability to work with minimal supervision

Initiative

Ability to work well under pressure.

Enhanced DBS [arranged by the organization when an offer of employment is made]

Experience

Previous public bus service experience is desirable.

Pay and Benefits

Full and part time hours available

Competitive hourly and daily rates with additional daily bonus

Generous annual leave entitlement with extra holidays accrued with length of service.

Employer’s pension

Discounted travel and holidays

National Express Coach Driver (Based in Swansea)

Job Title:

National Express Coach Driver

Responsible to:

Simon Davies

Subordinates:

N/A

Location:

Swansea

  1. JOB OVERVEW

If you are ready to work in a dynamic environment alongside talented people who take pride in delivering great results then you could be the next big part of our team.  Edwards Coaches is a successful coach operator at the forefront of the transport industry. We are a well-established family business boasting a history of innovation that began in 1925.  Our people make ECL one of the UK’s leading transport and travel companies.

Our National Express Drivers are safe, professional and experienced drivers, who provide excellent customer service, while adhering to the strict guidelines set out by National Express.

  1. KEY ACCOUNTABILITIES/RESULT AREAS

Driving Duties

To check the condition of the vehicle prior to commencing service following the Company’s usual procedures

To ensure that all relevant paperwork is present eg Driver’s License, School Transport signs, CRB card, High Visibility Clothing etc.

To ensure that health and safety regulations are followed at all times.

To drive on pre-determined routes and maintain time schedules.

Loading luggage onto the coach and ensure that legal capacities are not exceeded.

To ensure that passengers have the correct tickets for their journey.

To comply with the laws and company regulations regarding the use of mobile phones, smoking in company vehicles and the use of prohibited equipment whilst on duty.

To be responsible for the health, safety, security, welfare, environmental and fire safety arrangements for yourself, passengers and colleagues.

Report all incidents to the Transport Manager immediately and complete incident reporting forms

In the event of a breakdown, ensure that all relevant procedures are followed

To ensure a full understanding of emergency and evacuation procedures.

Check the vehicle for lost property and hand into a Supervisor.

To ensure compliance with the rules governing driving hours and res periods for PCV/LGV drivers and the Working Time Directive.

Any other reasonable duties as requested by your Manager.

Customer Service

To provide a high standard of customer service at all times, and to conduct yourself in a pleasant, polite and friendly manner at all times.

To meet and greet passengers in a professional and engaging manner.

Conduct an introductory speech to all passengers to inform them of their requirement to wear seatbelts, designated stops, emergency procedure (including location of fire exits) and the expected time of arrival at their destination.

Assist passengers to board or alight from the vehicle as required.

To deal with complaints or queries that passengers may have during the journey, where possible

To provide reports to the Service Operations Manager, where relevant

To be approachable, calm and professional at all times.

General

Complete CPC training annually.

To comply with the organisation’s policies and procedures.

  1. PERSON SPECIFICATION

Education and Qualifications

Category D Driving License [no more than 3 penalty points] and up to date CPC is essential for this post.

Digi Tacho card is essential

Job specific Skills and Attributes

Excellent customer service skills

Excellent verbal communication skills

Selling tickets and cash handling

Ability to work with minimal supervision

Initiative

Ability to work well under pressure.

 

Experience

Previous PCV motorway driving experience is essential for this role.

Pay and Benefits

£9.50 per hour plus meal allowance when on shift

Generous annual leave entitlement with extra holidays accrued with length of service.

Employer’s pension

Discounted travel and holidays

PCV Fitter / Engineer (Based in Llantrisant)

Job Title.                               PCV Fitter/Engineer

Responsible to.                  Fleet Engineer

Employer.                             Edwards Coaches

Location.                              Llantrisant

 

 

Objectives of the Role

Reporting to the Fleet Engineer, you will be joining a friendly, close-knit team of skilled and dedicated technicians, working in a fully equipped, spacious vehicle repair workshop, maintaining a fleet of modern vehicles to the highest standards.

 

Main Objectives of the Role

  1. To maintain and service the Company’s Bus and Coach Fleet to VOSA standards

 

  1. Carrying out routine servicing and repairs and vehicle examinations.

 

  1. Using the latest diagnostic equipment to diagnose faults and specifying the correct method of repair

 

  1. Complying with all relevant Engineering SOPs and VOSA testing requirements.

 

  1. Liaise with the Service Department for daily updates and availability

 

  1. Ensure the Health and Safety of the workshop and staff

 

  1. To carry out safety inspections and road testing of vehicles when required

 

  1. To attend vehicle breakdowns and callouts on behalf of Edwards Coaches when required.

 

  1. To ensure all repairs to company vehicles are carried out in a timely manner

 

  1. Maintaining and developing technical skills through on-going training and support

Qualifications, Skills and Experience

  • A fully qualified technician with either City & Guilds or NVQ level 3 (ideally HGV / PSV).
  • Experience of maintaining and repairing commercial vehicles such as HGV, PSV or LGV’s.
  • Experience working with diesel engines, gearboxes, hydraulics etc
  • Fully conversant with the safe operation of workshop equipment, vehicle lifts, etc.
  • Basic skills in Mig and Arc welding, burning and basic body repairs.
  • PSV/HGV 1 licence or happy to obtain.
  • Willing to work overtime as and when required.

If you’re ready to work in a dynamic environment alongside talented people who take pride in delivering great results then you could be the next big part of our team

It’s our people that make ECL one of the UK’s leading transport and travel companies.

Pay and Benefits

Full Time hours [40 per week]  working 10.30am – 7.00pm – Monday to Friday

Competitive hourly rate £13.48 plus overtime rates [time +½]

Generous annual leave entitlement with extra holidays accrued with length of service

Employer’s pension

Discounted travel and holidays

Private Hire Coach Driver (Based in Swansea)

Job Title:

Private Hire Coach Driver

Job Holder:

Responsible to:

Simon Davies

Subordinates:

N/A

Location:

Swansea

  1. JOB OVERVEW

 

If you are ready to work in a dynamic environment alongside talented people who take pride in delivering great results then you could be the next big part of our team.  Edwards Coaches is a successful coach operator at the forefront of the transport industry. We are a well-established family business boasting a history of innovation that began in 1925.  Our people make ECL one of the UK’s leading transport and travel companies.

 

Our Private Hire Drivers are professional, enthusiastic, and customer focussed individuals who have a record of safe driving. They are adaptable to different types of work and will go the extra mile for our passengers provide high levels of customer service to ensure that all passengers have a positive experience of Edwards Coaches.

 

  1. KEY ACCOUNTABILITIES/RESULT AREAS

Driving Duties

To check the condition of the vehicle prior to commencing service following the Company’s usual procedures

To ensure that all relevant paperwork is present eg Driver’s License, School Transport signs, CRB card, High Visibility Clothing etc.

To ensure that health and safety regulations are followed at all times.

To drive on pre-determined routes and maintain time schedules.

Loading luggage onto the coach and ensure that legal capacities are not exceeded.

To ensure that passengers have the correct tickets for their journey.

To comply with the laws and company regulations regarding the use of mobile phones, smoking in company vehicles and the use of prohibited equipment whilst on duty.

To be responsible for the health, safety, security, welfare, environmental and fire safety arrangements for yourself, passengers and colleagues.

Report all incidents to the Transport Manager immediately and complete incident reporting forms

In the event of a breakdown, ensure that all relevant procedures are followed

To ensure a full understanding of emergency and evacuation procedures.

Check the vehicle for lost property and hand into a Supervisor.

To ensure compliance with the rules governing driving hours and rest periods for PCV/LGV drivers and the Working Time Directive.

Any other reasonable duties as requested by your Manager.

Customer Service

To provide a high standard of customer service at all times, and to conduct yourself in a pleasant, polite and friendly manner at all times.

 

To meet and greet passengers in a professional and engaging manner.

 

Conduct an introductory speech to all passengers to inform them of their requirement to wear seatbelts, designated stops, emergency procedure (including location of fire exits) and the expected time of arrival at their destination.

 

Assist passengers to board or alight from the vehicle as required.

 

To deal with complaints or queries that passengers may have during the journey, where possible

 

To provide reports to the Service Operations Manager, where relevant

 

To be approachable, calm and professional at all times.

General

Complete CPC training annually.

To comply with the organisation’s policies and procedures.

  1. PERSON SPECIFICATION

Education and Qualifications

Category D Driving License [no more than 3 penalty points] and up to date CPC is essential for this post.

Digi Tacho card is essential

 

Job specific Skills and Attributes

Excellent customer service skills

Excellent verbal communication skills

Selling tickets and cash handling

Ability to work with minimal supervision

Initiative

Ability to work well under pressure.

Knowledge of EEC and domestic driving hours regulations.

 

Experience

Previous PCV motorway driving experience is essential for this role.

 

Pay and Benefits

£7.83 per hour plus meal allowance, bonus and weekend rates.

Generous annual leave entitlement with extra holidays accrued with length of service.

Employer’s pension

Discounted travel and holidays

Part time National Express Coach Driver (Based in Llantrisant & Bristol)

Part Time National Express Coach Drivers – Llantrisant & Bristol

Zero Hour Contracts: Shifts mainly Friday , Saturday and Sunday

Edwards Coaches Ltd is at the forefront of the passenger transport industry. We are very proud of our reputation for safety, dependability and providing excellent customer service. As we continue to expand, we are looking to recruit experienced Coach Drivers to work on our National Express Network. You will be based at either Llantrisant or Bristol.

We would expect you to take pride in your work and appearance and be used to providing exceptional customer service. Ideally you will have long distance coach driving experience and need to be of a reasonable fitness level as you will be required to assist with luggage loading and unloading.

A category D license with no more than 3 penalty points is essential. In addition you will need a good working knowledge of EC drivers hours and tachograph regulations. You must hold a current Driver CPC qualification and digital tachograph card.

In return we offer –

  • Excellent rates of pay
  • Bonus payments for safe driving
  • Competitive holiday days per year
  • Holiday and travel discounts
  • Free National Express travel for you and a partner
  • Full training including free CPC, vehicle and route learning